shipping & returns
Return, Damaged, & Cancelation Policy
Return & Exchange Policy
Due to covid, we will not be accepting any returns or exchanges.
Damaged or Missing Item Order
If your product was delivered damaged or defective (NOT INCLUDING FOOD ORDERS! PLEASE READ STORE POLICY FOR MORE INFO) please show us evidence and reach out as soon as possible!
After your order is delivered if you are missing an item we will only ship out the item missed.
ALL SALES ARE FINAL & NO REFUNDS!
If your order is returned due to having a wrong address, unable to be contacted by the carrier, etc you are REQUIRED to pay a reshipment fee to have your order shipped out again. If you do NOT pay the fee your order will not be shipped out again and you do NOT get a refund.
U.S. RESHIPMENT FEE : $5.00
INTERNATIONAL RESHIPMENT FEE:$40.00
Orders placed can be canceled within 2 hours before processing starts. We process orders extremely fast so please read ALL info carefully, enter correct adresses, etc! We will not be able to cancel orders after we send shipping confirmation emails.
ATTENTION*There may be some slight delays due to covid
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Processing is the amount of time it takes for your order payment to be transferred. Shipping time is the duration of how long it takes for your order to go out after processing. You are only paying to jump the line! We STAND 100% behind our products, as we provide not only the BEST PRICES but the most luxurious products for you.
SHIPPING TIMES ( THE AMOUNT OF TIME IT TAKES FOR YOUR ORDER TO BE SHIPPED)
EACH SHIPPING OPTION HAS A 5 BUSINESS DAY PROCESSING TIME AS WELL WHICH WILL SHOW AT CHECKOUT
FREE SHIPPING (7-14 Business Days)
STANDARD SHIPPING (5-10 Business Days) $15
PRIORITY SHIPPING (1-4 Business Days)$35
RUSH SHIPPING (2 Business Days) $50
7-14 BUSINESS DAYS DEPENDING ON HIGH DEMAND! MAY SHIP SOONER!
All wholesale products are handcrafted to perfection to ensure you have to do no further work once you receive your order, so please respect our processing as we tend to get orders out before they reach the ship out deadline.
Processing for STANDARD orders (excluding wholesale of any kind): 7-14 business days (excluding weekends and holidays).
WE SHIP OUT ORDER FRIDAYS & TUESDAYS!
Processing for WHOLESALE orders: Up to 10 business days (EXCLUDING weekends)
WHOLESALE ORDERS TAKE AT LEAST 10-18 BUSINESS DAYS TO COMPLETE